BusiPro is regularly updated with new features and bug fixes. The new .exe file is then uploaded onto the Bitwise Systems Ltd website which can be downloaded onto your server to replace the old version of BusiPro. It is highly recommended that regular updates are done to make sure you have the most up-to-date features.
Workstations, servers and operating systems tend to be set up differently by each company IT department to work in a specific way, so the actual details that you see on screen may vary from those described below. However, these instructions should act as a good guideline for you to download the BusiPro update, install it onto your server, and from there, onto the workstations.
Manual Upload and unzip
*If you do not have a CopyToC folder, contact your system administrator.
If you have the automatic install and unzip software
Checking that you are using the up-to-date version
Once you have finished downloading and installing the update, it is advisable to check that you are now using the most up-to-date version. To do this, log into BusiPro, and once there, choose the Help > About options. The version number of the program you are using shows in the line which might say, for example 'Version 8. 390/390'
If the first of the two numbers (in this example the 390/390) is the same as the second, you are using the up-to-date version. If the first number is lower than the second (for example 'Version 8. 381/390') then the process of downloading and installing the update has not been completed correctly.
What to do if you are advised you are not the only user in the system
When you are updating the software you may be advised that you are not the only user in the system. If you are sure that you are indeed the only person logged into BusiPro, the message may be appearing as a result of you or your colleagues not previously exiting from BusiPro cleanly, perhaps because a workstation crash, or power failure. This could leave BusiPro with the indication that a user is still logged in.
To overcome this, go to Parameters & Lists > Marketing Database > Main Parameters and from there, click the Accounting Parameters tab. Close to the foot of the screen, you will see a box called 'Acc users in system' and you can clear the number in this box using the 'clear' button next to it.