FEATURE RICH
RAPID APPLICATION DEVELOPMENT
HELPING YOU OR YOUR CUSTOMERS
MANAGE THEIR BUSINESS
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TitleMaintenance
TopicsMaintenance,

The Maintenance tab contains 9 different options with 8 additional options: 

In Maintenance > Communication Types, you can click the  button to add a new type, this will open a new window. 

In the window you can add a title and any flags to the communication type. Click  button to save the new type.