The Communications tab lists all the communications made against that company. The communications can be filtered by either or a combination of these 2 ways,
The grid contains the following information :
Each communication is given an unique reference number by the system when it is created.
If the communication was made against a particular contact within a company, the contact code will be displayed here, also below the grid a box will display the name of the contact alongside another Communication button to create another communication for that contact if required.
The type of communication, i.e. phone call, email or letter etc.
The date the communication was created.
The subject matter of the communication. If the whole of the message cannot be viewed, position the mouse over the left hand side grey grid line until the arrow becomes a cross and drag the line down, or double click on the Comm. Number to go into the communication window itself.
The response that the communication got, e.g. a phone call could be logged with a good or bad response. For more information on responses, see Communication Responses.
The user code of the creator of the communication.