The Order page holds more details about a specific order. A pop up window will notify you here if there is a Communication Record about the Company information e.g. Bad payer.
At the top there are two sections, on the left you can see details such as the Order Number, Product and Company, Main Contact, Order Date and Rep links.
In the Order Number row there three buttons you can use to Generate an Invoice for that Order, enter a Payment or Refund and create an Order Communication.
If you are an Advanced User Level and the Order doesn't have any associated transactions then you can edit the Order and change the Main Company.
On the right you can see the Order State, State Date, Sub State, Discount and Currency. Below these sections are the following tabs:
The communications tab has a List of all the communications made on that order.
Information presented on a communication includes:
- Date and Time
- Communication Type
- Communication Detail
To add a new communication click the button, here you can select a communication type, input the text and select the product and company it's related too. Click save to add the communication to the list.